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50% off recommended Hyline dishwasher chemicals use code: EM50SAVE

*Limited to 4 single items per order. One use per customer. Selected products only. T&Cs apply.

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ecomax by HOBART Service
Step-by-step Video Guides

Explore ecomax by HOBART Service How-To Guides – step-by-step video tutorials designed to help you get the best performance from your commercial kitchen equipment.

From deep cleaning your ecomax by HOBART dishwasher to troubleshooting common issues, our guides provide expert tips to help you make the most of your ecomax equipment

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1. My Dishwasher Isn’t Working Properly

How to troubleshoot your commercial dishwasher

If your commercial dishwasher isn’t working properly but you’re not sure why, we show you how to restart, clean and troubleshoot your problems. ecomax by HOBART Service’s Technical Operations Manager walks you through the commercial dishwasher troubleshooting process. This step-by-step guide will help you get your commercial catering equipment back up and running in no time.

2. Why Aren’t My Dishes Coming Out Clean?

How to unblock the detergent lines on your ecomax by HOBART dishwasher

If your dishes aren’t coming out clean and you have checked the detergent levels, the next thing to check is for potential blockages in the detergent lines. ecomax Service’s Technical Operations Manager shows you how to unblock the detergent lines. This step-by-step guide will help you get your commercial catering equipment back up and running in no time.

3. How To Deep Clean My ecomax by HOBART Dishwasher

A Step-by-Step Guide​

It is important to deep clean any dishwasher regularly to optimise functionality and kill any harmful bacteria within the machine. ecomax by HOBART Service’s Technical Operations Manager shows you how to deep clean your ecomax dishwasher using our specially formulated Hygiene Tablets. This step-by-step guide will help you give you ecomax by HOBART dishwasher the essential deep clean it needs to keep running smoothly.

Best Service Solutions for ecomax by HOBART

Increase uptime and extend the life of your investment.

We offer three comprehensive and affordable service packages, achieving a 94% first-time fix rate with genuine OEM parts on hand to keep your kitchen running efficiently.

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Your questions answered

FAQs

This can happen due to several reasons:

  • Wash arms stiff: Remove and clean the wash arms thoroughly. Ensure the water outlet is clear.
  • Clogged wash arm nozzles: Remove the arms, clean the caps, and rinse thoroughly.
  • Rinse nozzles clogged (lime deposits): Decalcify rinse arms and check the site softener system.
  • Incorrect detergent concentration: Adjust the detergent settings.
  • Blocked sieves or strainers: Clean coarse and fine strainers regularly.
  • Wrong program selection: Choose a longer wash cycle for heavily soiled items.

This might be due to:

  • Low rinse aid dosage: Increase concentration as per the operating instructions.
  • Greasy washware: Pre-clean the items and adjust the detergent concentration.
  • Incorrect rack type: Use appropriate racks to facilitate proper drainage.
  • Delayed removal: Remove items immediately after the rinse cycle for better drying.

Possible causes include:

  • Rinse aid concentration too high or too low: Adjust the dosage following the operating instructions.
  • Hard water or high mineral content: Ensure water quality meets the ideal standards (0–3°d hardness). Consider using a softener.
  • Improper rack positioning: Use racks that allow water to drain effectively.

Excessive noise might result from:

  • Foaming due to unsuitable detergent or rinse aid: Use recommended products.
  • Foaming substances on washware (e.g., proteins): Thoroughly pre-clean items before washing.

This could be caused by:

  • Electrical issues: Ensure the machine is connected separately and check site fuses.
  • Faulty components: If a temperature sensor, pressure transmitter, boiler, or tank is defective, contact ecomax by HOBART Service.
  • Controller errors (all LEDs flashing): Seek assistance from ecomax by HOBART Service for repairs.