*Limited to 4 single items per order. One use per customer. Selected products only. T&Cs apply.
*Limited to 4 single items per order. One use per customer. Selected products only. T&Cs apply.
HOBART Service, the trusted partner for high-performance warewashing solutions, played a crucial role in enhancing operations at the prestigious Prestonfield House Hotel. Renowned for its reliability, expertise, and commitment to excellence, HOBART Service provided a turnkey solution that ensured the hotel’s kitchen could meet the demands of its 5-star reputation.
Located just minutes from Edinburgh city centre, Prestonfield House is a boutique luxury hotel steeped in history. Built in 1687, it was transformed into a hotel in 1958 and later restored to its full grandeur by celebrated Scottish restaurateur James Thomson. With opulent décor and unparalleled attention to detail, the venue offers an exceptional guest experience, which extends to its fine dining Rhubarb Restaurant.
With dishes crafted from locally sourced seasonal produce, the Rhubarb Restaurant relies on every part of its operation to run efficiently. The kitchen required a warewashing machine that could ensure pristine, hygienically clean serveware to maintain the hotel’s luxurious reputation.
Chief Engineer Steve Newcombe chose the HOBART CN-E-ACHP-209 rack conveyor dishwasher as the ideal solution. “At Prestonfield House, every aspect of our offering must be delivered with flawless execution, and that includes our serveware,” said Steve. “We need the very best quality as well as the durability to perform at maximum capacity day in, day out.”
HOBART Service’s expert team handled every aspect of the installation, from initial planning to execution and staff training, completing the project over two days.
“From the planning through to installation and ending in aftercare, the service has been 5-star standard. HOBART listened to all my requests during planning, and together we came up with an ideal solution. The installation team was first class during the process, and training on the machine was presented in a professional manner that everyone in attendance understood,” Steve explained.
With a track record of using HOBART equipment and service teams across various sites, Steve praised their reliability: “I have used HOBART machines and their service team for years now at various sites and can say that I believe them to be one of – if not the best – on the market.”
To ensure the new dishwasher continues to run at maximum efficiency, Steve selected a HOBART Service maintenance plan. This plan guarantees regular servicing, access to OEM parts, and rapid support to minimise downtime and keep operations running smoothly.
“HOBART Service gives us confidence that our equipment will always perform as it should, allowing us to focus on delivering exceptional experiences for our guests,” Steve added.
Prestonfield House benefits from HOBART Service’s unmatched expertise and commitment to quality, including:
For venues where efficiency and excellence are non-negotiable, HOBART Service is the partner of choice.